Contact & complaints

Support

• Email: mtabarca24@gmail.com (the fastest way; written support in English)
• Operated by: Muhammad Talha Akram, sole proprietor, Islamabad, Pakistan

We reply within 2 business days (Monday–Friday, Pakistan time, UTC+5), usually sooner. Please include your browser and what you were doing; for purchase questions, include your Paddle invoice number.

Orders, payments and refunds

Paddle.com is our Merchant of Record and handles payment, tax, receipts and refunds. For order questions you can also contact Paddle directly at paddle.net. Lost your license key? Recover it here.

Complaints procedure

1. Email mtabarca24@gmail.com with the subject "Complaint" and describe the issue.
2. We acknowledge your complaint within 2 business days.
3. We aim to resolve it, or give you a clear answer and next steps, within 14 days.
4. If you're not satisfied, you can contact Paddle about any payment-related matter, or use the consumer-protection options available in your country.